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Hainan Airlines is certified as the first 4-Star airline in mainland China
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Hainan Airlines is certified as the first 4-Star airline in mainland China02-Dec-2009 | |
Tags :China, Hainan Airlines SKYTRAX Research has today confirmed that Hainan Airlines has been Certified as a world 4-Star Airline for the 2009/2010 ranking period. Commenting on the latest Certification, Edward Plaisted (Skytrax CEO) said .... "this 4-Star Airline Certification is a coveted seal Quality Approval that an airline receives in recognition of its front-line Product and Service quality. We are delighted to see Hainan Airlines delivering some very high quality requirements that are required for the 4-Star status." Hainan Airlines is the first and only airline in mainland China to have gained this 4-Star Airline certification, and one of just 29 airlines worldwide that currently meet the rigorous quality criteria set for this 4-Star airline ranking. A 4 Star ranking signifies airlines providing a good standard of Product across all travel categories - and a good standard of Staff Service delivery in Onboard and Airport environment. "What we found with Hainan Airlines is an airline that is now delivering a truly world-class package, but having the strength and conviction to deliver this with the very best attributes of the Chinese culture and Chinese hospitality. In global aviation history terms, Hainan Airlines is a relative newcomer to the air transport business, and it is this newness of approach which we believe has been a major factor in Hainan Airlines success to date - allied of course to a young, dynamic and hands-on management approach" said Edward Plaisted.
(c) Centre for Asia Pacific Aviation. Date posted: 02-Dec-09 In-depth analysis of the Chinese airline and airport sectors, including latest traffic and financial reports and outlooks, is available each month in the Monthly Essential China. http://centreforaviation.com/minisites/mec/
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